Tag Archives: Customer Service

Having a martial arts school is not just about getting more students, it’s also about taking care of what you already have right now. Take a good luck at your numbers. Are there more students going out the door than new students coming in? If yes, then you have to also work on your retention or keeping the students that ...

We’re exposed to different types of marketing and it’s highly possible that you’ve encountered shady people who’ve used shady techniques as well. Due to the rise of these kinds of marketing strategies, consumers are now looking for a more refreshing way to be exposed to products and services. You can be more of service to your consumers and align your ...

I’ve written about customer loyalty a couple of times here at Martial Arts Business Magazine. I’ve dealt with the reasons why consumers become loyal to a company and how companies can increase their revenue through repeat business. There are a lot of tips on how to make people dependable on your martial arts school, but honestly, it all boils down ...

Customer loyalty happens when consumers choose to purchase a particular service or product from a particular company rather than going to other shops and companies. Customer loyalty is exhibited when people are happy with what they are purchasing over a period of time. Customer Relationship Management focuses on creating and understanding customer loyalty as this brings more business to companies ...

Yesterday, I wrote an article on strengthening customer relationships. For this article, I would like to discuss the things schools should not do to their customers. One of the mistakes that martial arts schools do is that they never change their approach to customer service. Your customers are people, and people change. Trends also evolve as do technology. What was ...

As a martial arts school teacher, running a school can be difficult. You have a lot of responsibilities. You manage a lot of people. Your mind is full of things to think about and it seems that the only rest you get is sleep. But these things don’t matter because you have this goal to succeed, to make your school ...

We all know that the biggest investment that we can make is of the financial kind. But we often dismiss the fact that time is also another great asset. Investing time to create relationships with your students is also important because they are the reasons why your martial arts school is still afloat. I know that you’re already too busy ...

Are customers always right? Is it true that you have to do everything that they ask? In this article we will look at some of the ways on how to treat customers better and where we draw the line on some of your hard to handle clientele. Handling customers is an important job. In the martial arts school business, your ...

I’ve made an article on what to avoid in business a few weeks ago and it had some pointers on how not to get distracted and the negative implications of keeping things to yourself, among other things. For today, let’s discuss the ways on how to promote growth in martial arts business. Successful martial arts school owners do not steer ...