Tag Archives: Loyalty

“The best plan now is to have as many bosses as possible. I call it boss diversity. If you work for a company and you have one boss and that boss doesn’t like you or wants to get rid of you, you’re in trouble. But if you work for yourself, you have lots of bosses, who are your customers, and ...

I’ve written about customer loyalty a couple of times here at Martial Arts Business Magazine. I’ve dealt with the reasons why consumers become loyal to a company and how companies can increase their revenue through repeat business. There are a lot of tips on how to make people dependable on your martial arts school, but honestly, it all boils down ...

Customer loyalty happens when consumers choose to purchase a particular service or product from a particular company rather than going to other shops and companies. Customer loyalty is exhibited when people are happy with what they are purchasing over a period of time. Customer Relationship Management focuses on creating and understanding customer loyalty as this brings more business to companies ...

Studies have shown that people who have purchased a product or a service in a store 4 times, is more likely to purchase more than 50% of his or her needs from that kind of store or company in the future.  This is what we call repeat business. Aside from continuing support, this kind of loyalty increases a company’s revenue ...