I’ve written about customer loyalty a couple of times here at Martial Arts Business Magazine. I’ve dealt with the reasons why consumers become loyal to a company and how companies can increase their revenue through repeat business. There are a lot of tips on how to make people dependable on your martial arts school, but honestly, it all boils down ...
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Understanding Customer Loyalty
Customer loyalty happens when consumers choose to purchase a particular service or product from a particular company rather than going to other shops and companies. Customer loyalty is exhibited when people are happy with what they are purchasing over a period of time. Customer Relationship Management focuses on creating and understanding customer loyalty as this brings more business to companies ...
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