“The best plan now is to have as many bosses as possible. I call it boss diversity. If you work for a company and you have one boss and that boss doesn’t like you or wants to get rid of you, you’re in trouble. But if you work for yourself, you have lots of bosses, who are your customers, and ...
Read More »Tag Archives: Customers
Understanding Customer Loyalty
Customer loyalty happens when consumers choose to purchase a particular service or product from a particular company rather than going to other shops and companies. Customer loyalty is exhibited when people are happy with what they are purchasing over a period of time. Customer Relationship Management focuses on creating and understanding customer loyalty as this brings more business to companies ...
Read More »How to Improve Customer Relationships
As a martial arts school teacher, running a school can be difficult. You have a lot of responsibilities. You manage a lot of people. Your mind is full of things to think about and it seems that the only rest you get is sleep. But these things don’t matter because you have this goal to succeed, to make your school ...
Read More »How to Handle Customer Complaints
Not all customers are satisfied customers. From time to time unhappy people who have purchased your merchandise or experienced your service will voice out their not-so approving comments. And honestly, when you’re on the other end of that angry line, it doesn’t feel good. Naturally, we all want everything to be just pleasant and perfect, but what most of us ...
Read More »How to Treat Customers
Are customers always right? Is it true that you have to do everything that they ask? In this article we will look at some of the ways on how to treat customers better and where we draw the line on some of your hard to handle clientele. Handling customers is an important job. In the martial arts school business, your ...
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